This privacy policy covers what we do with any information we collect about you when accessing the Rutland Volunteering service.
Rutland Volunteering is hosted by Voluntary Action LeicesterShire (VAL) on behalf of Voluntary Action Rutland (VAR). The service helps to match potential volunteers with volunteer roles posted by Volunteer Involving Organisations.
About VAL
VAL is a charity based in Leicester. VAL manages and delivers a range of contracts and projects, including the hosting of the Rutland Volunteering website.VAL is registered as a data controller with the Information Commissioner’s Office (ICO). VAL’s registration number is Z9829723.
About VAR
VAR is a charity based in Rutland. VAR runs local voluntary services within the county of Rutland.VAR is registered as a Data Controller with the Information Commissioner’s Office (ICO). VAR’s registration number is Z6126354.
Lawful basis for processing data
We use the following lawful bases for processing your data:
Based on our legitimate interests:We collect basic contact information of individuals who apply to opportunities or use our contact form up via the Rutland Volunteering website, through our volunteering drop-ins or directly through our Volunteering team, without which we would be unable to deliver our volunteer matching service.
Based on explicit consent:To collect special categories of personal data such as ethnicity to report on whether we are delivering a fair and equal service.
What we collect:We collect the data which we need in order to successfully deliver and report on our services:
- Names
- Addresses
- Email addresses
- Telephone numbers
- Age range
- District
- A brief volunteer biography
- Gender
We may also request more sensitive information (known as special categories of personal data):
From time to time we may also ask for you to voluntarily provide additional information as part of surveys, polls, feedback or competitions.
How we use your information:Your information will only ever be used to help us deliver and report on our services.Information about your ethnicity is only used for reporting purposes, reporting is anonymous.
Data sharing
Personal data about volunteers is shared with Volunteer Involving Organisations who advertise a volunteering opportunity on this website. This includes the individuals’ name, email address and telephone number as a part of the volunteer matching process. We do not share personal data with any other organisations.VAL uses external services to perform some of its functions, such as those used to host our website, deliver our training or to send marketing emails. Some of these services are based outside of the European Economic Area (EEA).We do use your information to help with the statistics in our reporting. Our reporting never includes personal data or anything that could identify a specific person, only anonymous statistical data which helps us to monitor and improve the performance of our services.
Data retention period:Personal data will be stored for up to six years after our last point of contact with you.After that point we will retain anonymised data for the purposes of reporting.You have the right to contact us at any point to erase or update your personal data. Please bear in mind that if we erase your personal data from our systems, we will no longer be able to offer you our support services.
Access to your information
You have the right at any time to ask us what information we have about you, request amendments or updates to that information, or to ask us to delete information we hold on you.You can submit an information request using our contact details.
Cookies
When you visit our website, we collect data about your visit using Google Analytics cookies.Cookies are small text files placed on your computer by websites you visit to help track your behaviour on those sites. For example, we use Google Analytics tracking cookies to understand how you use our site, which allows us to improve the overall website experience.You can configure your browser to block websites from accepting cookies and to delete any existing cookies that have already been downloaded. However, please note that blocking cookies may stop some features of our website from working correctly.Please note: Cookies cannot be used to run code or programs, or to deliver viruses to your computer.You can find out more about cookies on the Information Commissioner’s Office (ICO) website: https://ico.org.uk/for-the-public/online/cookies/
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
